Legal Notes

By using this site, you are agreeing to our Terms and Conditions. This document should be read in conjunction with our Privacy Policy.

Dining / General

1. All table bookings of 8 or more wishing to order food must supply a full pre-order 3 days prior to your booking
2. Please be aware that larger table bookings may be split over a few tables, however these tables will be within close proximity of each other, keeping your party together
3. Please be aware that, whilst we will endeavour to accommodate your needs, we may not be able to add guests onto your booking after the initial confirmation deposit has been paid. If you wish to add to your party, please make sure you contact us as soon as possible to avoid disappointment
4. Due to licensing laws we do not permit our guests to consume their own alcohol on the premises
5. We operate a strict “Challenge 21” policy, in accordance with the guidelines set by Northumbria Police. We recommend that anyone fortunate enough to look under 21 brings along their photographic driving license or passport
6. We do not permit anyone under the age of 18 to be on the premises after 9pm. If your party includes anyone under the age of 18 it is your duty to inform us prior to confirming the booking
7. We cannot take responsibility for any lost property and do not have a cloakroom facility on site
8. If you are unhappy with any aspect of your experience with us, please let us know at the time so we can resolve the situation for you
9. We do not generally allow fancy dress
10. We can only hold items left on-site for a maximum of 3 days, after which, any decorations, etc. will be recycled

Financial

1. To confirm a table, we require a deposit of £5 per head for parties of 6 or more. We can provisionally hold tables for up to 7 days, after this we will try and contact you, however if we have not received your deposit in this time we reserve the right to cancel your booking
2. All final payments and deposits are non-refundable and non-transferable. Your deposit will be deducted from your final bill on invoice
3. Final payments must be received 7 days before the date of a booking
4. Final payments must be made in one transaction; we cannot accept separate payments from individual guests
5. If a receipt is required, please ensure you request this prior to the date of your booking in order to have it ready for collection on the night. We may not be able to provide receipts on the day of your party

Party Bookings

1. Room hire is dependent on either a minimum spend and/or food being supplied by our kitchen. To be agreed between the party organiser and the Events Manager at City Tavern
2. Due to food preparation laws, all food consumed on our premises must have been prepared by us. We could, of course, turn a blind eye to a cake!
3. Menus are subject to change. In the unlikely event that this does happen your party will be informed
4. All function bookings wishing to offer food must supply a full buffet pre-order 1 week prior to your booking. Unfortunately, we are unable to offer the service of ordering on the day
5. Any amendments to your food choices must be made at least 1 week before your event. We cannot change your order form once this has been submitted to our Events Manager
6. Canape/buffets are prepared for a minimum of number of guests. Please email to clarify your number requirements and we will advise
7. If choosing a canape/buffet option, we require that you cater for 100% of your guests
8. Buffets can only be left out for 2 hours due to health safety regulations

Gift Vouchers

1. Digital gift vouchers will be sent via email. Please be sure to check junk/spam folders
2. All gift vouchers are valid for 12 months from purchase date (unless otherwise stated)

Terms and conditions for website usage

Welcome to the website of . If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern 's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term '' or 'us' or 'we' refers to the owner of the website whose registered office is Barhound Ltd., 10 Northumberland Rd
Newcastle upon Tyne NE1 8JF, United Kingdom. Our company registration number is 08370311, registered in England and Wales. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

PURCHASE OF GOODS

1 DEFINITIONS

1.1 “Buyer”, “customer” or “you” means the individual or organisation who buys or agrees to buy the Goods from the Seller;

1.2 “Consumer” shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;

1.3 “Contract” means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions;

1.4 “Goods” means the articles that the Buyer agrees to buy from the Seller;

1.5 “Seller”, “we” or “us” means Bar Hound Limited, 10 Northumberland Road, Newcastle upon Tyne, NE1 8JF that owns and operates www.citytavern.co.uk

1.6 “Terms and Conditions” means the terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Seller;

1.7 “Website” means www.citytavern.co.uk

1.8 “Working days” mean all days, except Saturday, Sunday and Bank Holidays.

2 CONDITIONS

2.1 Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer.

2.2 These Terms and Conditions shall apply to all contracts for the sale of Goods by the the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.

2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Terms and Conditions.

2.4 Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.

2.5 Any complaints or queries should be addressed to office@barhound.co.uk

3 ORDERING

3.1 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller.  The Seller may choose not to accept an order for any reason.

3.2 Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 14 days.

3.3 Products are offered subject to availability, and we will have no liability to you for the unavailability of any Goods.

3.4 You place an order with us by clicking on the ‘Pay Now’ button on the order confirmation page. In doing this you are making a commitment to buy from us within our terms. We will respond with a confirmation email once your payment has been received.

4 PRICE AND PAYMENT

4.1 The price of the Goods shall be that stipulated on the Website. The price is inclusive of VAT.  The price does not include delivery charges, unless otherwise stated.

4.2 The total purchase price, including VAT, delivery, and other charges, if any, will be displayed in the Buyer’s shopping cart prior to confirming the order.

4.3 Payment of the price plus VAT and delivery charges must be made in full before dispatch of the Goods.

5 RIGHTS OF SELLER

5.1 We reserve the right to periodically update prices on the Website, which cannot be guaranteed for any period of time.  We will make every effort to ensure prices on the website are correct.

5.2 We reserve the right to withdraw any Goods from the Website at any time.

5.3 We shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order.

6 AGE OF CONSENT

6.1 You will be asked when placing an Order to declare that you are over 18 years of age and that the person receiving the order is over 18 years of age. By placing an Order, you represent to us that you are over 18 years of age at that time. If this representation is untrue, we shall be entitled to cancel the order immediately, without notice.

7 DELIVERY

7.1 Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. The Supplier is under a legal obligation to supply Goods in conformity with the Contract.

7.2 Risk in the Goods shall pass to the Buyer when they are in the physical possession of the Buyer.

8 LIMITATION OF LIABILITY

8.1 Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental, or consequential loss or damage whatever.

9 FORCE MAJEURE

9.1 The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations.

10 SEVERANCE

10.1 If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

11 CHANGES TO TERMS AND CONDITIONS

11.1 The Seller shall be entitled to alter these Terms and Conditions at any time, but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.

12 GOVERNING LAW AND JURISDICTION

12.1 These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts

13 RETURN OF GOODS

13.1 If it is agreed by the Seller that the goods can be returned, they must be sent to City Tavern, 10 Northumberland Road, Newcastle upon Tyne, NE1 8JF without undue delay and in any event not later than 14 days from the day on which the seller agrees the return.

14 COST OF RETURNING GOODS

14.1 You will have to bear the direct cost of returning the goods.