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Website Privacy Policy

This privacy policy sets out how City Tavern uses and protects any information that you provide when you use this website.

City Tavern is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

City Tavern may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2018.

What information is processed

We may collect the following information in our website management system, Capitan CMS:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, date of birth, gender, preferences and interests
  • other information relevant to customer surveys and/or offers
  • execution environment information via php $_SERVER['REMOTE_ADDR'] and $_SERVER['HTTP_USER_AGENT']

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible to update your information. We will promptly correct any information found to be incorrect.

How & why is the information used

We use information to understand your use of this website and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • Where consent has been obtained, we may send marketing emails.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

How is my information secured

We are committed to ensuring that your information within Capitan CMS is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect and process online.

Subject access requests & The right to be forgotten

City Tavern use Capitan CMS (a product of El Roboto ltd) online software to process personal information collected through this website or information that they hold elsewhere and import into Capitan CMS. In all instances City Tavern are responsible for their own data sourcing.

You have a right to make a 'subject access request' whereby City Tavern must provide you with the personal information that they hold. However, as a Data Processor in the relationship between you and City Tavern, El Roboto ltd will also respond to Subject Access Requests - you can ccontact us directly here. Please note that El Roboto ltd can only provide data which City Tavern hold within their Capitan CMS system.

You also have a 'Right to be forgotten' whereby City Tavern must delete all personal information that they hold and can contact City Tavern to exercise this right. As a Data Processor in the relationship between you and City Tavern, El Roboto ltd will also respond to requests to be forgotten - you can contact us directly here. Please note that El Roboto ltd can only remove data which City Tavern hold within their Capitan CMS system.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

General Privacy Policy

For our general business privacy policy and other associated policies, please contact us.

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